Privacy Policy

Last Updated: March 31, 2025

Marmon & Co. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at https://www.marmonco.com or engage with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use the website or provide us with your information.

1. Information We Collect

We collect both personal and non-personal information in order to operate effectively and provide you with the best possible experience.

Personal Information Provided Voluntarily:
This includes information you provide directly to us through contact forms, booking forms, email, phone, or other communications. Examples include:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Project details or service inquiries

  • Payment and billing information (when applicable)

Automatically Collected Information:
When you access our website, certain data is automatically collected, such as:

  • IP address

  • Device type and browser type

  • Operating system

  • Referral URLs

  • Pages visited

  • Time spent on site

  • Click behavior

This data may be collected through cookies, tracking pixels, and other analytics technologies.

2. Use of Information

We use the information we collect for the following purposes:

  • To respond to inquiries, messages, or booking requests

  • To deliver the services you have requested or purchased

  • To communicate with you, including appointment reminders, project updates, or follow-up messages

  • To personalize your experience and improve the website’s functionality and performance

  • To conduct internal research and website analytics

  • To administer email marketing campaigns, newsletters, or promotional offers (with opt-in consent)

  • To fulfill our legal obligations and protect our rights or the rights of others

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the user experience and understand how visitors interact with our site. Cookies may collect information about your browsing behavior and device to support analytics, functionality, and marketing.

You may choose to accept or decline cookies through your browser settings. Disabling cookies may affect certain features of our website.

Our website also integrates with third-party services such as:

  • Google Analytics

  • Meta Pixel (Facebook/Instagram advertising)

  • Squarespace analytics

  • Email automation tools (such as Mailchimp or ConvertKit)

  • Appointment booking systems (such as Calendly)

These services may collect information independently and have their own privacy policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted third-party service providers only as necessary to:

  • Host our website and store data securely

  • Process payments and transactions

  • Deliver emails or marketing communications

  • Schedule appointments

  • Conduct web analytics

  • Run digital advertising campaigns

All third-party providers are contractually obligated to safeguard your information and use it only for specified purposes.

We may also disclose your information when required by law, regulation, legal process, or governmental request.

5. Email and Marketing Communications

If you opt in to receive emails from us, we may send you newsletters, updates, promotional materials, or service announcements.

You may unsubscribe at any time using the link provided in each email, or by contacting us directly.

We comply with the CAN-SPAM Act and international data protection laws regarding email communications.

6. Data Storage and Security

We take appropriate physical, administrative, and technical precautions to protect your information from unauthorized access, use, or disclosure.

Security measures include:

  • Secure Sockets Layer (SSL) encryption

  • Encrypted third-party payment processing

  • Restricted access to stored data

  • Routine system updates and vulnerability monitoring

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights Under Data Privacy Laws

If you are a resident of California, the European Economic Area (EEA), or another jurisdiction with applicable data protection laws, you may have certain rights regarding your personal data, including:

  • The right to access the personal information we hold about you

  • The right to request correction or deletion of your personal information

  • The right to object to or restrict processing of your personal information

  • The right to data portability

  • The right to withdraw consent at any time

  • The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable laws and within a reasonable timeframe.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Inactive contact records, project files, and marketing data are routinely reviewed and purged after 24 months of inactivity unless further retention is needed for record-keeping, tax, or legal purposes.

9. Children’s Privacy

Our services are not directed to or intended for use by children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have received information from a child under 13, we will delete it immediately. If you believe we have collected such data, please contact us at [email protected].

10. International Users

If you are visiting this website from outside the United States, be aware that your information may be transferred to, stored in, and processed in the United States.

By using our website or submitting personal information to us, you consent to this transfer and processing in accordance with this policy.

11. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will take effect immediately upon being posted to this page, with a revised “Last Updated” date.

It is your responsibility to review this page periodically to remain informed about how we collect and protect your data.

12. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the information we collect, please contact:

Marmon & Company Limited Liability Company
Champlin, Minnesota, United States
Email: [email protected]
Phone: +1 (612) 380-7012